Pocket Snails

Shipping Information

You may order securely online using a credit card by visiting our online store.

Secure Ordering

Order with confidence. We use PayPal to process payments securely. You do not need a PayPal account to order with your credit or debit card. Before you enter your credit card information PayPal employs SSL (Secure Sockets Layer) to secure transactions, which encrypts sensitive payment information that you input during the ordering process. See our Privacy Policy for further information.

Shipping

Shipping is by USPS or UPS ground. It normally takes up to 48 hours to process orders. Generally, delivery will be between 2-7 business days, depending on your location and choice of shipping method. Deliveries to Alaska, Hawaii and military bases, APO and FPO boxes can take longer and will ship via USPS parcel or media mail.

Shipping starts at $3.95 for one item, $4.95 for two items and $5.95 for three items by USPS First Class. Larger orders usually ship via UPS.

Please note, we currently are unable to ship internationally.

Sales Tax

Sales tax will be added to orders shipped to Arizona. There is no sales tax applied to orders shipped to the other states.

Return Policy

We accept returns for any reason within 30 days of purchase. All items must be accompanied with the original packing slip and a brief explanation of the reason for return.

defective or damaged goods will be replaced with an identical copy of the original order item(s)
unopened goods will be issued a full refund
opened goods will be issued a full refund less a 15% restocking fee

Shipping and handling fees will not be credited.

Additional Information

If you have a question or would like know more about our products, please do not hesitate to contact us, and we will endeavor to reply to you as soon as possible. We will not disclose your email to third parties.